Cookie Notice
This cookie notice relates to your use of the Four Seasons Online Shop website, shop.ca.fourseasons.com and shop.fourseasons.com. Please read this cookie notice carefully as it contains important information on who we are and how we use cookies on the website. This notice should be read together with the Sobel Westex Privacy Policy which sets out how and why we collect, store, use and share personal information, as well as your rights in relation to your personal information and details of how to contact us.
Who we are
This website is operated by Westex, Inc. (“Sobel”) under a license from Four Seasons Hotels Limited (along with its affiliates, “Four Seasons”). The terms “we”, “us” and “our” in this cookie notice refer only to Sobel and its affiliates and subsidiaries.
Throughout the Four Seasons Online Shop website we may link to other websites owned and operated by Four Seasons or trusted third parties. These websites may also use cookies or similar technologies in accordance with their own policies and notices. For privacy information relating to these third party websites, please consult their policies as appropriate. To understand how Four Seasons uses cookies on www.fourseasons.com, please see Four Seasons’ privacy notice (available here).
Cookies
A cookie is a small text file which is placed onto your device (e.g., computer, smartphone or other electronic device). We, or our third party partners, use cookies on the Four Seasons Online Shop website to help optimize your experience when using the Four Seasons Online Shop.
For example, we may monitor how many times you visit the Four Seasons Online Shop website, which pages you go to, as well as collect traffic data, location data and the originating domain name of your internet service provider. For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.
Types of cookies we use
We may use the following types of cookies:
- Strictly necessary cookies. The website requires these cookies to properly operate or provide necessary functions relating to the services you request. They include, for example, cookies enabling you to securely log into our website, use a shopping cart or purchase products when checking out. These cookies do not gather any information about you that could be used for marketing or tracking your browsing history on other websites, services or applications.
- Performance cookies. These cookies allow us and our third-party service providers to analyze the performance of the website, and to improve the Four Seasons Online Shop. For example, these cookies recognize and count the number of website visitors and see how visitors move around the website. This helps us improve how the website works by ensuring that users can easily find what they need. These cookies generate aggregate statistics that are not associated with an individualized profile.
- Functional cookies. These cookies enable helpful website functions that improve your website experience. By recognizing you when you return to the Four Seasons Online Shop website, these cookies allow us to personalize content for you, or remember your preferences (for example, your choice of language or region). These cookies are not strictly necessary, but can enhance your experience.
- Targeting cookies. These cookies enable different advertising related functions. They may allow us to record information about your visit to the website, such as pages visited, links followed, and videos viewed so we can make the website and the advertising displayed on it more relevant to your interests.
Consent to use cookies and changing settings
Where necessary, , except where they are essential for us to provide you with a service that you have requested (e.g., to enable you to put items in your shopping cart and use our check-out process).
You can withdraw your consent to the use of non-strictly necessary cookies or manage any other cookie preferences by using the cookie banner on our website. It may be necessary to refresh the page for the updated settings to take effect.
If you do not want to accept cookies, you may be able to block them by adjusting the settings on your internet browser. Please note that because this is a setting on your browser, this adjustment may also block cookies for any website you visit. You can visit www.aboutcookies.org, which provides detailed information on managing cookies in popular browsers.
Blocking cookies may affect your ability to benefit from the conveniences afforded by the use of cookies, may affect your ability to use certain customization features associated with creating a user profile, and, in the case of cookies that are strictly necessary for the website to operate properly, may affect your experience of the Four Seasons Online Shop website.
Third party access to cookies
The cookies we use will only be accessed by us and those third parties named in the table below for the functions referred to in this cookie notice. Those cookies will not be accessed by any other third party.
How to contact us
If you have any concerns, complaints, or if you would like further information regarding our use of cookies on the Four Seasons Online Shop, please contact us at retail@sobelwestex.com.
Our use of cookies
The table below provides more information about the specific cookies used on the Four Seasons Online Shop:
|
Hostname |
Name |
Purpose |
Duration / relevant Privacy Policy with additional information |
Category |
|
shop.fourseasons.com |
_ab |
Used in connection with access to admin. |
2 years |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
_secure_session_id |
Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected. |
24 hours |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
_shopify_country |
For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request. |
Session |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
_shopify_m |
Used for managing customer privacy settings. |
1 year |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
_shopify_tm |
Used for managing customer privacy settings. |
30 minutes |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
_shopify_tw |
Used for managing customer privacy settings. |
2 weeks |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
_storefront_u |
Used to facilitate updating customer account information. |
1 minute |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
_tracking_consent |
Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. |
1 year |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
c |
Used in connection with checkout. |
1 year |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
cart |
Used in connection with shopping cart. |
2 weeks |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
cart_currency |
Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout. |
2 weeks |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
cart_sig |
A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations. |
2 weeks |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
cart_ts |
Used in connection with checkout. |
2 weeks |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
cart_ver |
Used in connection with shopping cart. |
2 weeks |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
checkout |
Used in connection with checkout. |
4 weeks |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
checkout_token |
Used in connection with checkout. |
1 year |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
dynamic_checkout_shown_on_cart |
Used in connection with checkout. |
30 minutes |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
hide_shopify_pay_for_checkout |
Used in connection with checkout. |
Session |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
keep_alive |
Used in connection with buyer localization. |
2 weeks |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
master_device_id |
Used in connection with merchant login. |
2 years |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
previous_step |
Used in connection with checkout. |
1 year |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
remember_me |
Used in connection with checkout. |
1 year |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
secure_customer_sig |
Used to identify a user after they sign into a shop as a customer so they do not need to log in again. |
20 years |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
shopify_pay |
Used in connection with checkout. |
1 year |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
shopify_pay_redirect |
Used in connection with checkout. |
30 minutes, 3 weeks or 1 year depending on value |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
storefront_digest |
Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. |
2 years |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
tracked_start_checkout |
Used in connection with checkout. |
1 year |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
checkout_one_experiment |
Used in connection with checkout. |
Session |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
checkout_session_lookup |
Used in connection with checkout. |
3 weeks |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
checkout_session_token_<<id>> |
Used in connection with checkout. |
3 weeks |
Strictly Necessary Cookies |
|
shopify.com |
_Brochure_session |
Used in connection with browsing through site. |
Strictly Necessary Cookies |
|
|
shopify.com |
checkout |
Used in connection with Pay checkout on shop.app. |
3 weeks |
Strictly Necessary Cookies |
|
shopify.com |
signed_in |
Used in connection with Shop login. |
1 year |
Strictly Necessary Cookies |
|
shopify.com |
user |
Used in connection with Shop login. |
1 year |
Strictly Necessary Cookies |
|
oberlo.com |
oberlo_session |
Used in connection with navigation through an app. |
Strictly Necessary Cookies |
|
|
oberlo.com |
shippingCountry |
Used in connection with navigation through an app. For product exploration, calculating shipping price. |
Strictly Necessary Cookies |
|
|
oberlo.com |
user_locale |
Used in connection with customer login. For storing language chosen in log-in page. |
Strictly Necessary Cookies |
|
|
oberlo.com |
hideFufilmentBanner |
Used in connection with navigation through an app. |
Strictly Necessary Cookies |
|
|
oberlo.com |
hideBulkOrderingFeatureBanner |
Used in connection with navigation through an app. |
Strictly Necessary Cookies |
|
|
adobe.com |
s_cc |
Used to determine if cookies are enabled. |
Session |
Strictly Necessary Cookies |
|
shop.fourseasons.com |
_landing_page |
Track landing pages. |
2 weeks |
Performance Cookies |
|
shop.fourseasons.com |
_orig_referrer |
Track landing pages. |
2 weeks |
Performance Cookies |
|
shop.fourseasons.com |
_s |
Shopify analytics.* (for further information click here.) |
30 minutes |
Performance Cookies |
|
shop.fourseasons.com |
_shopify_d |
Shopify analytics.* |
Session |
Performance Cookies |
|
shop.fourseasons.com |
_shopify_fs |
Shopify analytics.* |
30 minutes |
Performance Cookies |
|
shop.fourseasons.com |
_shopify_s |
Shopify analytics.* |
30 minutes |
Performance Cookies |
|
shop.fourseasons.com |
_shopify_sa_p |
Shopify analytics relating to marketing & referrals.* |
30 minutes |
Performance Cookies |
|
shop.fourseasons.com |
_shopify_sa_t |
Shopify analytics relating to marketing & referrals.* |
1 year |
Performance Cookies |
|
shop.fourseasons.com |
_shopify_y |
Shopify analytics.* |
1 year |
Performance Cookies |
|
shop.fourseasons.com |
_y |
Shopify analytics.* |
Session |
Performance Cookies |
|
shop.fourseasons.com |
_shopify_evids |
Shopify analytics.* |
Session |
Performance Cookies |
|
shop.fourseasons.com |
_shopify_ga |
Shopify and Google Analytics.* |
Session |
Performance Cookies |
|
shopify.com |
_landing_page |
Tracks landing pages. |
2 weeks |
Performance Cookies |
|
shopify.com |
_orig_referrer |
Tracks landing pages. |
2 weeks |
Performance Cookies |
|
shopify.com |
_s |
Shopify analytics.* |
30 minutes |
Performance Cookies |
|
shopify.com |
_session_id |
Shopify analytics.* |
Performance Cookies |
|
|
shopify.com |
_shopify_s |
Shopify analytics.* |
30 minutes |
Performance Cookies |
|
shopify.com |
_shopify_sa_t |
Shopify analytics relating to marketing & referrals.* |
30 minutes |
Performance Cookies |
|
shopify.com |
_shopify_uniq |
Shopify analytics.* |
Performance Cookies |
|
|
shopify.com |
_shopify_y |
Shopify analytics.* |
1 year |
Performance Cookies |
|
shopify.com |
_y |
Shopify analytics.* |
1 year |
Performance Cookies |
|
shopify.com |
*_assignment |
Shopify analytics.* |
Performance Cookies |
|
|
shopify.com |
ab_test_* |
Shopify analytics.* |
Performance Cookies |
|
|
shopify.com |
cart_sig |
Shopify analytics.* |
2 weeks |
Performance Cookies |
|
shopify.com |
ki_r |
Shopify analytics.* |
Performance Cookies |
|
|
shopify.com |
ki_t |
Shopify analytics.* |
Performance Cookies |
|
|
oberlo.com |
conversion |
Oberlo analytics.* |
Performance Cookies |
|
|
oberlo.com |
conversion_leave |
Oberlo analytics.* |
Performance Cookies |
|
|
oberlo.com |
trackExtensionCheck |
Oberlo analytics.* |
Performance Cookies |
|
|
oberlo.com |
shopify_ref |
Analytics relating to marketing & referrals. Referrals tracking. |
Performance Cookies |
|
|
google.com |
Google Analytics |
Google Analytics Interaction |
Performance Cookies |
|
|
optimizely.com |
Optimizely |
Optimizely helps us test improvements or changes to our websites. |
Performance Cookies |
|
|
cloudflare.com |
Cloudflare |
Shopify uses Cloudflare Network as a Service for edge routing. |
Functional Cookies |
|
|
facebook.com |
Facebook Pixel |
Facebook interaction. |
Functional Cookies |
|
|
google.com |
Google Analytics |
Google Analytics Interaction. |
Functional Cookies |
|
|
google.com |
Google Tag Manager |
Google Tag Manager to help manage analytics vendors. |
Functional Cookies |
|
|
optimizely.com |
Optimizely |
Optimizely helps us test improvements or changes to our websites. |
Functional Cookies |
|
|
tealium.com |
Tealium |
Tealium to help manage analytics vendors. |
Functional Cookies |
|
|
twitter.com |
|
Twitter interaction. |
Functional Cookies |
|
|
facebook.com |
Facebook Connect |
Facebook Connect to allow visitors to our website to interact with and share content via Facebook’s social media platform. |
Functional Cookies |
|
|
gravatar.com |
Gravatar |
Gravatar to allow visitors to our websites to create avatars. |
Functional Cookies |
|
|
twitter.com |
|
Twitter to allow visitors to our website to interact with and share content via Twitter’s social media platform. |
Functional Cookies |
|
|
va.v.liveperson.net |
LPSessionID |
Used in connection with LivePerson live chat. |
24 hours |
Functional Cookies |
|
lptag.liveperson.net |
lpTestCookiennnnnnnn |
This cookie name is associated with the LivePerson chat sofware used to enable live chat on a website. It is a pattern type cookie which uses a unique identifier for each page. It appears to test whether or not the browser is set to accept first party cookies. |
24 hours |
Functional Cookies |
|
va.v.liveperson.net |
LPVisitorID |
Used in connection with LivePerson live chat. |
24 hours |
Functional Cookies |
|
shop.fourseasons.com |
geo_data |
Connects to Geolizr app in Shopify. |
1 minute |
Functional Cookies |
|
facebook.com |
Facebook Custom Audiences |
Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites. |
Targeting Cookies |
|
|
google.com |
|
Google Ads to deliver targeted advertisements to individuals who visit our websites. |
Targeting Cookies |
|
|
adobe.com |
s_sq |
Used to determine when the SelectMap functionality or the Activity Map functionality are enabled; contains information about the previous link that was selected by the user. |
Session |
Targeting Cookies |
|
adobe.com |
s_vi |
Used to identify a unique visitor. |
2 years |
Targeting Cookies |
|
adobe.com |
s_fid |
Used to identify a unique visitor if the standard s_vi cookie is unavailable due to third-party cookie restrictions. |
2 years |
Targeting Cookies |
|
adobe.com |
AMCV_###@AdobeOrg |
Used to identify unique visitor IDs used by Experience Cloud Solutions. |
2 years |
Targeting Cookies |
|
adobe.com |
s_ecid |
Used to allow persistent ID tracking in the 1st party state and is used as a reference ID if the AMCV cookie has expired. |
2 years |
Targeting Cookies |